Quality Policy
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Quality Management System (QMS)
LOLADSON CONSULTANTS LIMITED is committed to implementing and maintaining a Quality Management System (QMS) in accordance with ISO/IEC 17025:2017.
The Company Ensures:
- Consistent generation of valid and reliable test results
- Compliance with customer, regulatory, and accreditation requirements
- Continuous improvement of laboratory processes and performance
- Regular internal audits and management reviews
LOLADSON CONSULTANTS LIMITED operates under strict policies to ensure impartiality and independence in all laboratory activities. The company avoids conflicts of interest and ensures that results are not influenced by commercial, financial, or other pressures.
All client information and test results are treated as confidential and protected against unauthorized access, disclosure, or misuse in accordance with ISO/IEC 17025:2017 requirements.
All laboratory personnel are appropriately qualified, trained, and authorized to perform assigned testing activities.
Competence is maintained through:
- Continuous professional development
- Regular performance evaluations
- Supervised practical training
- Method-specific competency assessments
LOLADSON CONSULTANTS LIMITED ensures that all equipment used for testing is:
- Fit for purpose
- Properly maintained
- Calibrated and traceable to national or international measurement standards
Calibration records and equipment maintenance logs are maintained as part of the quality management system.
The laboratory maintains controlled systems for:
- Technical records
- Test reports
- Calibration certificates
- Quality documents
All records are securely stored, traceable, and protected from loss, damage, or unauthorized alteration.
LOLADSON CONSULTANTS LIMITED maintains documented procedures for handling customer complaints and feedback. All complaints are:
- Investigated objectively
- Recorded and analyzed
- Used as input for corrective actions and improvement
The company applies risk-based thinking to identify and control risks that could affect the validity of test results.
Continuous improvement is achieved through:
- Corrective and preventive actions
- Internal audits
- Management reviews
- Staff training and process optimization
LOLADSON CONSULTANTS LIMITED is committed to providing a safe and healthy working environment for employees, clients, and visitors.
The company ensures:
- Compliance with occupational health and safety regulations
- Use of appropriate personal protective equipment (PPE)
- Hazard identification and risk control
- Environmentally responsible laboratory practices